Transition Website Redefining y

Transition Website Redefining your hosting experience...
Frequently Asked Questions	Changes you need to be aware of	New Vs. Old Feature Comparison
New Packages/Pricing	Transition Progress Update	Contact Support

As result of our transition, we have totally revamped our packages...

Here are the details of our New Plans:

PhoTon

ProTon*

NeuTron**

- 10 GB space (10,000 MB)
- 100 GB Data transfer/mo
- Host 1 Domain

- 100 Email Accounts
- 10 MYSQL Databases
- 5 Mailing lists
- 5 Sub domains
- 3 FTP accounts
- cPanel X3

- Fantastico! Limited:

Blogs:
- WordPress
F.A.Q.
- FAQMasterFlex
Image Galleries
- 4Images Gallery
- Coppermine Photo Gallery
Polls and Surveys
- Advanced Poll
Site Builders
- Pro Edition
- Templates Express
Other Scripts
- phpFormGenerator
- WebCalendar

- 20 GB space (20,000 MB)
- 200 GB Data transfer/mo
- Host up to 2 Domains
- Park up to 5 Domains

- Unlimited Email Accounts
- 20 MYSQL Databases
- 10 Mailing lists
- 10 Sub domains
- 10 FTP accounts
- cPanel X3

- Fantastico! Standard:

Blogs
- WordPress
- b2evolution
- Nucleus
Content Management
- Drupal
- Geeklog
- Joomla
- Mambo Open-source
- PHP-Nuke
- php WCMS
- php Website
- Post-Nuke
- siteframe
- TYPO3
- Xoops
Discussion Boards
- phpBB2
- SMF
F.A.Q.
- FAQMasterFlex
Image Galleries
- 4Images Gallery
- Coppermine Photo Gallery
- Gallery
Mailing Lists
- PHPlist
Polls and Surveys
- Advanced Poll
- phpESP
- PHPSurveyer
Project Management
- dotProject
- PHProjekt
Site Builders
- Pro Edition
- Templates Express
Wiki
- TikiWiki
- PhpWiki
Other Scripts
- phpFormGenerator
- WebCalendar
- Dew-NewPHPLinks
- Moodle
- Noahs Classifieds
- Open-Realty
- phpAdsNew
- PHPauction

* ProTon is the new package replacing The RAY, customers on The RAY package will automatically be upgraded to the ProTon when transferred.

- 30 GB space (30,000 MB)
- 300 GB Data transfer/mo
- Host up to 4 Domains
- Park up to 10 Domains

- Unlimited Email Accounts
- Unlimited Mailing lists
- Unlimited FTP accounts
- 50 MYSQL Databases
- 50 Sub domains
- cPanel X3

- Fantastico! Ecommerce:

Blogs
- WordPress
- b2evolution
- Nucleus
Content Management
- Drupal
- Geeklog
- Joomla
- Mambo Open-source
- PHP-Nuke
- php WCMS
- php Website
- Post-Nuke
- siteframe
- TYPO3
- Xoops
Customer Relationship
- Crafty Syntax Live Help
- PHP Support Tickets
Discussion Boards
- phpBB2
- SMF
F.A.Q.
- FAQMasterFlex
E-Commerce
- CubeCart
- OS Commerce
- Zen Cart
Image Galleries
- 4Images Gallery
- Coppermine Photo Gallery
- Gallery
Mailing Lists
- PHPlist
Polls and Surveys
- Advanced Poll
- phpESP
- PHPSurveyer
Project Management
- dotProject
- PHProjekt
Site Builders
- Pro Edition
- Templates Express
Wiki
- TikiWiki
- PhpWiki
Other Scripts
- phpFormGenerator
- WebCalendar
- Dew-NewPHPLinks
- Moodle
- Noahs Classifieds
- Open-Realty
- phpAdsNew
- PHPauction

** NeuTron is the new package Replacing The GOLD, customers on The GOLD package will automatically be upgraded to the NeuTron when transferred.

Price: (Same as before) $8.99/mo

Price: Lowered! $12.99/mo

Price: (Same as before) $29.99/mo

Now Included with all the packages

2 New WebMail programs
- Horde
- Squirrel Mail
2 Stat Analyzers
- Webalizer
- AWStats
Spam and Email Protection tools
- SpamAssasin Spam Protection
- MailScanner Spam Protection
- Box Trapper
- Email Authentication
- Account-Level and User-Level Filtering
- Server-Wide Firewall and RBLs
WebDisk - drag and drop access to your files and account from your computer desktop!
MS Outlook AutoConfig - Automatically configure your outlook to your email boxes
Powerful Online File Manager
On demand Video Tutorials in your cPanel

Network Tools
CGI Center
- CGI Wrapper
- Random HTML generator
- Simple Guestbook
- Advanced Guestbook
- Counter
- Clock
- Countdown
- CGI Email
- Formmail
- Entropy Search
- Entropy Banners
Cron Manager
Error Pages
Perl Modules
Index Manager
Image Manager

PHP and MYSQL manager
Frontpage Extensions Manager
Our cPanel now supports 24 languages!
Complete suite of Security Tools

Resellers
Your Universal Reseller Package will be converted to the new ProTon Reseller Package and all your resold accounts will be converted to one of the above corresponding Resold packages (with 30% discount) and generic control panel, until you can login to your WHM and customize the cPanel for your customers.

ProTon Reseller

Same features as the ProTon Package Plus:

-WHM (Web Host Manager) - complete access to your resold accounts and full branding capability.

- 30% Discount on all the packages (you may continue to charge your customers any price)

- Fantastico Reseller, which includes all the tools in Fantastico Ecommerce, plus:

Customer Relationship Software:
Crafty Syntax Live Help
Help Center Live
osTicket
PerlDesk
PHP Support Tickets
Support Logic Helpdesk
Support Services Manager
Hosting Billing software:
AccountLab Plus
phpCOIN

- Virtual Name Servers (optional)

- We continue to remain anonymous from your customers and you may continue to use the same business model as before.

Price: $15.99/mo

Note: Virtual Name servers are NOT automatically included in the new plan, there is an additional $3/mo charge to install virtual name server on the new system, or carry over your current Virtual Name server to the new system. Please contact support if you wish to carry over your current virtual name server to the new system, otherwise modify your domains to reflect our new name servers:

NS.SUPERNOVA.NET
NS2.SUPERNOVA.NET
NS3.SUPERNOVA.NET
NS4.SUPERNOVA.NET

Q: How will my current Plan be converted to The new Plans?
A: We will automatically move you to one of the current plans based on your current package and pricing, here is the overall breakdown:
- Current PHOTON Plans will be upgraded to the NEW PhoTon Plan.
- Current RAY Plans will be upgraded to the NEW ProTon Plan.
- Current GOLD Plans will be upgraded to the NEW Neutron Plan.
- Other Plans will be upgraded to one of the NEW upgraded plans while keeping the SAME price of your current contract.

Q: What will happen to may add-on packages?
A: Any add-on package that will no longer apply as a result of conversion to the new plans and the higher allotments and resources included in the plans, will therefore be removed and you will no longer be billed for them. (i.e. Additional email addresses, Mysql databases, Data transfer packages, etc.) Any add-on package that will continue to be an extra service, not included in the new packages, will carry over and will continue to be applied to your account.

Q: Will my current contract carry over?
A: Yes, your current contract and due dates will remain the same.

Q: Where can I learn about the new features of the system?
A: We will be making a series of flash video tutorials available for you soon so you can become acquainted with the new features, as well, we are working on updated website which will be released soon and will provide you with How To Guides to use the new system.

Other Questions? please contact our support team.